Sales Executive 销售专员
Key Responsibilities:
- Prospecting & Lead Generation:
- Identify and target new business opportunities through cold calling, networking, and referrals.
- Develop a robust pipeline of leads, continuously nurturing relationships to drive new sales opportunities.
- Conduct market research to understand industry trends, potential clients, and competitors.
- Client Relationship Management:
- Build and maintain strong, long-lasting relationships with new and existing clients.
- Understand customer needs and deliver personalized solutions to address their pain points.
- Provide excellent post-sales support, ensuring high levels of customer satisfaction and loyalty.
- Regularly check in with clients to ensure ongoing satisfaction and identify further business opportunities.
- Sales Presentations & Negotiation:
- Conduct sales presentations and product demonstrations to prospective clients, showcasing the value and benefits of the company’s products/services.
- Negotiate contracts, pricing, and terms to close sales and secure long-term business.
- Develop and deliver compelling proposals and quotes tailored to the client’s specific needs.
- Achieving Sales Targets:
- Meet or exceed monthly, quarterly, and annual sales targets.
- Proactively monitor sales performance and take the necessary actions to meet or surpass targets.
- Maintain accurate and up-to-date sales records in CRM software (e.g., Salesforce, HubSpot, etc.).
- Product Knowledge & Training:
- Stay up-to-date with the company’s product offerings, features, and updates.
- Communicate product benefits clearly and effectively to customers.
- Attend product training and sales meetings to improve product knowledge and sales techniques.
- Collaboration with Internal Teams:
- Work closely with the marketing team to ensure alignment in messaging and promotional campaigns.
- Coordinate with the customer support team to ensure smooth handover of clients after the sale.
- Provide feedback to the product and service teams regarding customer feedback, market needs, and competitor insights.
- Reporting & Analysis:
- Provide regular sales reports, including sales performance, lead generation, and customer feedback.
- Analyze sales data and trends to refine sales strategies and improve performance.
- Participate in regular sales meetings to discuss progress, challenges, and action plans.
主要职责：
- 市场开拓与潜在客户开发：
- 通过电话销售、网络拓展和推荐等方式识别并开发新的商业机会。
- 开发并维护充足的潜在客户库，持续培养客户关系，推动新的销售机会。
- 进行市场调研，了解行业趋势、潜在客户和竞争对手。
- 客户关系管理：
- 与新老客户建立并维护长期的良好关系。
- 了解客户需求，提供量身定制的解决方案，解决客户痛点。
- 提供卓越的售后服务，确保客户满意度，并促使客户忠诚度提升。
- 定期与客户沟通，确保客户持续满意并发现进一步的商业机会。
- 销售展示与谈判：
- 为潜在客户进行销售展示和产品演示，展示公司产品/服务的价值和优势。
- 谈判合同、定价和条款，促成销售并确保长期合作。
- 制定并提交针对客户特定需求的提案和报价。
- 实现销售目标：
- 达成或超越月度、季度和年度销售目标。
- 主动监控销售表现，并采取必要的措施以确保完成或超越目标。
- 在CRM系统中维护准确的销售记录。
- 产品知识与培训：
- 了解公司产品的特点、功能及最新更新。
- 清晰有效地向客户传达产品的优势。
- 参加产品培训和销售会议，提升产品知识和销售技巧。
- 跨部门合作：
- 与市场营销团队紧密合作，确保信息一致并配合促销活动。
- 与客户支持团队协调，确保销售后客户顺利过渡。
- 向产品和服务团队反馈客户意见、市场需求和竞争情况。
- 报告与分析：
- 定期提供销售报告，包括销售业绩、潜在客户开发和客户反馈。
- 分析销售数据和趋势，优化销售策略，提高表现。
- 参与定期的销售会议，讨论进展、挑战及行动计划。