Job Highlights

• Fun and energetic team
• Opportunity to grow and learn in positive environment
• Urgent Hiring

Job Description

What we need you to do?

• Respond to customer inquiries and concerns via email, phone, social media.
• Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Identify and assess customers’ needs to achieve satisfaction

What are requirement to join our team?

• Required language : Mandarin (speak and write)
• Knowledge of social media platforms
• Familiar with Microsoft Excel / Google Sheet
• Clear communication and listening skills

Additional Information

Career Level

Entry Level

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Job Type

Internship

Job Specializations

Services, Customer Service, Tech & Helpdesk Support