Internship – Customer Service 客服 实习生

Internship - Customer Service

Job Highlights

  • Fun and energetic team
  • Opportunity to grow and learn in positive environment
  • Urgent Hiring


Job Description

What we need you to do?

  • Respond to customer inquiries and concerns via email, phone, social media.
  • Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Identify and assess customers’ needs to achieve satisfaction

What are requirement to join our team?

  • Required language : Mandarin (speak and write)
  • Knowledge of social media platforms
  • Familiar with Microsoft Excel / Google Sheet
  • Clear communication and listening skills


Additional Information

Career Level

Entry Level


Diploma, Advanced/Higher/Graduate Diploma

Job Type


Job Specializations

Services, Customer Service, Tech & Helpdesk Support

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Kuala Lumpur & Penang