Internship - Customer Service

Job Highlights

Fun and energetic team
Opportunity to grow and learn in positive environment
Urgent Hiring

Job Description

What we need you to do?

Respond to customer inquiries and concerns via email, phone, social media.
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Identify and assess customers’ needs to achieve satisfaction

What are requirement to join our team?

Required language : Mandarin (speak and write)
Knowledge of social media platforms
Familiar with Microsoft Excel / Google Sheet
Clear communication and listening skills

Additional Information

Career Level

Entry Level

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Job Type

Internship

Job Specializations

Services, Customer Service, Tech & Helpdesk Support

Company Overview

Wealth Mastery Academy is established with the objective of empowering people with the right financial education, specialized knowledge and skills that was never taught in school. We endeavour to deliver training that is practical, hands-on and applicable immediately to create multiple streams of income.

The organization believes in creating synergistic power by bringing together a comprehensive network of experienced speakers and trainers, specialists and experts of various financial instruments and investment vehicles, engineers and technical teams to bring you the best market opportunities.

Additional Company Information

Registration No.

837444-M

Company Size

1 – 50 Employees

Average Processing Time

3 days

Industry

Exhibitions/Event management/MICE

Benefits & Others

Education support, Miscellaneous allowance, Medical, Business (e.g. Shirts), Work Scheduling (9am-6pm/10am-7pm)